Terms of service

Last updated: 21 August 2026

These Terms and Conditions govern your use of the SORTEDKIT website and any purchase made through the store.

SORTEDKIT is operated by. By accessing the website or placing an order, you agree to these terms.

Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order.

You agree to provide current, complete and accurate information during checkout.

Products

We aim to describe and display products as accurately as reasonably possible. Colours and appearance may vary slightly because of lighting, photography, screen settings or manufacturing updates.

Product measurements and compatibility information should be reviewed before ordering. Products described as universal may not fit every vehicle, device, surface or individual setup.

Prices and Payments

Prices may change without notice. The price displayed during checkout is the price charged for the order, excluding any later adjustment required because of an obvious error.

Payments are processed through Shopify and authorised third-party payment providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Orders

An order confirmation acknowledges that we have received your order. It does not guarantee acceptance.

We may refuse or cancel an order because of suspected fraud, payment problems, pricing errors, stock limitations, delivery restrictions or incorrect customer information.

If we cancel an order after payment has been collected, the relevant amount will be refunded.

Product Availability and Fulfilment

Products may be stored and dispatched by third-party suppliers, fulfilment partners or warehouses.

An order containing multiple products may arrive in separate parcels.

If a product becomes unavailable after ordering, we will contact you and may offer a replacement, delayed fulfilment or refund.

Shipping and Delivery

Delivery estimates are provided for guidance and are not guaranteed.

Customers are responsible for providing an accurate delivery address and completing any required customs or import process.

Further information is available in our Shipping Policy.

Returns and Refunds

Returns, cancellations, replacements and refunds are governed by our Refund and Returns Policy.

Nothing in these terms limits statutory rights that cannot legally be excluded.

Appropriate Product Use

Products must be used according to their instructions and only for their intended purpose.

Customers are responsible for checking compatibility, measurements, installation surfaces and relevant safety requirements before using a product.

SORTEDKIT is not responsible for damage resulting from misuse, unsuitable installation, unauthorised modification, failure to follow instructions or normal wear and tear.

Intellectual Property

The website’s branding, layout, written content, graphics and original materials belong to SORTEDKIT or its licensors and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, modify or commercially exploit website content without written permission.

Reviews and Submitted Content

If you submit a review, photograph, comment or other content, you confirm that it is accurate, lawful and does not infringe another person’s rights.

You give SORTEDKIT permission to display and use submitted content for operating and promoting the store.

We may remove content that is misleading, offensive, unlawful or unrelated to the product.

Prohibited Use

You must not use the website to commit fraud, transmit malicious software, interfere with website security, collect information about other users, violate intellectual-property rights or engage in unlawful activity.

Third-Party Services

The website may contain links to or integrations with third-party services.

We are not responsible for the content, availability or independent practices of third-party websites and services.

Disclaimer

We make reasonable efforts to keep the website accurate and available. However, we do not guarantee that it will always operate without interruptions or errors.

Any disclaimer or limitation in these terms applies only to the extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, SORTEDKIT and [LEGAL BUSINESS NAME] will not be liable for indirect, incidental or consequential losses arising from website use or product purchase.

Our total liability relating to a product will not normally exceed the amount paid for that product.

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or certain personal injuries caused by negligence.

Indemnification

Where permitted by law, you agree to compensate SORTEDKIT for losses reasonably resulting from your unlawful use of the website or serious breach of these terms.

Governing Law

These Terms and Conditions are governed by the laws of [GOVERNING JURISDICTION].

Consumers may also benefit from mandatory protections available under the laws of their country of residence.

Changes to These Terms

We may update these Terms and Conditions when our services, business practices or legal obligations change.

The version displayed on the website when an order is placed will apply to that purchase.

Contact Us

Questions about these Terms and Conditions can be sent to:

SORTEDKIT
Email: sortedkit-store@outlook.com